Privacy Policy
Last Updated: 7th January 2025

Sigma Solution Supply (“we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website.

Information We Collect

We may collect the following types of information:

1.1 Personal Information:

  • Name, email address, phone number, billing and shipping address.
  • Payment information (processed securely via third-party payment providers).

1.2 Non-Personal Information:

  • Browser type, device information, IP address, and browsing activity on our website.
  • Cookies and similar technologies to enhance your user experience.

How We Use Your Information

We use your information to:

Provide Services:

  • Process and fulfill your orders.
  • Deliver products to your specified address.

Improve Our Website:

  • Analyze website usage to enhance functionality and user experience.
  • Personalize content and product recommendations.

Communication:

  • Send order confirmations, shipping updates, and customer service messages.
  • Provide marketing or promotional materials (with your consent).

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties. However, we may share your data in the following cases:

Service Providers:

  • Third-party companies that assist in order processing, shipping, or payment services.

Legal Compliance:

  • To comply with applicable laws, regulations, or legal processes.

Business Transfers:

  • In the event of a merger, sale, or transfer of all or part of our business, your information may be transferred to the new entity.

Cookies and Tracking Technologies

Our website uses cookies to:

  • Remember your preferences and login details.
  • Track website usage for analytics and marketing.

You can adjust your cookie preferences in your browser settings. Disabling cookies may impact your website experience.

Data Security

We implement industry-standard security measures to protect your personal information. However, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

Your Rights

Depending on your location, you may have the following rights regarding your personal data:

Access and Correction: Request access to the personal data we hold about you or request corrections to inaccurate data.

Data Deletion: Request the deletion of your personal data, subject to legal obligations.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page, and the “Last Updated” date will be revised accordingly.

Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us:

  • Email: sigma_solution@hotmail.com
  • Phone: +60 11-1491 3114
  • Address: No.8, Lorong Tiara 1A, Bandar Baru Klang, 41150 Klang, Selangor.